Job Description
The overall objective of the position is to ensure, within the Program Coordination Unit, quality support so that correspondence is made on time, is correct and complete; the archive is up to date and accessible. The Administrative Assistant will contribute to the management of a complete and up-to-date administration, effective and efficient communication, a structured work process and good management of the program agendas, the achievement of optimal preconditions for meetings and their effective follow-ups, efficient internal communication and travel organization.
Key Responsibilities:
Correspondence
Prepares, formalizes, sends and classifies external and internal letters, reports, e-mails and bulletins, based on the agreements and instructions of the Coordinator. If necessary, approval is requested and documents are aligned with SNV standards. Control, distribute and classify documents for the manager and/or team, maintain the archiving system, in accordance with archiving procedures and user agreements.
Communication
Receives and distributes incoming calls and emails and composes outgoing emails. Answer basic questions or refer them to the person concerned, in accordance with communication guidelines and agreements with the manager. If necessary, carries out documentary research, guided by the person in charge.
