Agency Operations Manager – AOMCI211

Job Information

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    Category Sales & Marketing Jobs
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    Posted On Jul 14 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name DelonJobs
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    Contact Email cv@delon.ng

Job Description

DelonJobsis seeking to hire an Agency Operations Manager for aleading insurance company in Nigeria. Successful candidate will be responsible for supervising andcoordinating all agency operations activities, work withagents to ensure that targets are met, relevant policies and guidelines areupheld, and customer satisfaction is achieved. Candidatemust possess a bachelor’s degree (minimum of 2nd Class Lower),currently reside in Lagos, possess a minimum of 8years related experience. Salary is between 6 – 10M perannum. Interested candidates should send their CVs with the job title and code (Agency Operations Manager – AOMCI211) to cv@delon.ng

 

JOBS DESCRIPTION

 

Strategic Implementation.

 

  • Plans and monitorsthe achievement of target for the agent sales team.
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  • Manages thedocumentation and onboarding of agents.
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  • Implements agency salesstrategies and promotions e.g., market storms for the achievement of
  • targets fordifferent products.
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  • Analyzes agent’s performanceand draws up action plans.
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  • Ensures agentsobey all agency regulations, guidelines, and company policies.
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  • Conducts researchcurrent industry/market trends and uses knowledge for businessimprovement.
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  • Collaborates with top management tocreate project plans and set appropriate benchmarks for the agent.
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Welfare Management 

 

  • Manages the administrationand issuance of identity cards and HMO cards 
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  • Organizes andimplements agent’s rewards and motivation initiatives  
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  • Manages theprocess of prompt agent’s commission calculation and payment 
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  • Manages theprocess of prompt agent’s base payment 
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  • Manages thedocumentation, processing, and issuance of official cars to eligibleagents 
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  • Performs general administrativefunctions to ensure the agents deliver on their performance