Application Support Analyst

Job Information

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    Category IT Jobs
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    Posted On Feb 27 ,2023
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    Qualifications Bachelor's Degree
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    Employer Name DelonJobs
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    Contact Email

Job Description

DelonJobs is seeking to hire an Application Support Analyst for a leading financial institution in Nigeria. The Application Support Analyst is expected to manage day-to-day (or overnight) operational issues; Ensuring or guaranteeing 99.9% stability and availability of the bank’s financial (or non-financial) applications.

Key Responsibilities

  • Support the Bank’s applications.
  • Coordinate End of Day / Start of day on CBA (where applicable) and ensure that the applications are readily available and real-time online (for online applications)
  • Provide 2nd Level user support for Flexcube (or other third-party application) escalated problems.
  • Follow-up on escalated problems, effective and efficient management of User Support to the Bank’s IT resources (Operating systems with associated applications and business applications systems)
  • Perform preventative maintenance; specify design changes; amend program specifications; update user/operations documentation.
  • Proficient in office automation tools (e.g.  Microsoft Office, etc.)
  • Proficient in Microsoft and or Oracle SQL

Qualifications and Experience

  • Good technology-related university degree preferably in Computer Science/Engineering or Numeric Science
  • Minimum of 2 years cognate IT experience/Graduate from Access Bank School of banking excellence.
  • Certification(s) in IT Service Management or MCP or OCP will be an added advantage.

To apply, kindly send your CV with the subject “Application Support Analyst – ASAAB231” to