Application Support Analyst (Flexcube) – ASAAB211

Job Information

  • icon
    Category IT Jobs
  • icon
    Posted On Jun 26 ,2021
  • icon
    Qualifications Bachelor's Degree
  • icon
    Employer Name DelonJobs
  • icon
    Contact Email

Job Description


DelonJobs is seeking to hire an Application Support Analyst(Flexcube) for a tier-1 bank in Nigeria (Expected grade: ABO – SBO) to manageday to day operational issues with respect to Flexcube and run EOD/M for thebank. The candidate is expected to have good technology related university degreepreferably in Computer Science/Engineering or Numeric Science, and a minimum of 2 – 6 years related IT experience. Proficiency in SQL and IT ServiceManagement certification will be added advantage. If you consider yourself agreat match and are interested in the position, kindly send your updated CVwith email subject “ASAAB211” to





Support Head office and Branches for day-to-day Flexcubeoperations.

Coordinate End of Day / Start of day on CBA.

Coordinate system changes.

Systems performance monitoring

Produce/update and deliver user training/procedures on Flexcube

Anchor Flexcube training at the Training school.

Performother duties as assigned by the Team Lead, Enterprise Application Management

Provide 2nd Level user support for Flexcube escalated problems.

Follow-up on escalated problems, effective and efficientmanagement of User Support to the Bank’s IT resources (Operating systems withassociated applications and business applications systems)

Perform preventative maintenance; specify design changes; amendprogram specifications; update user/operations documentation.

Coordinatemovement of backup Tapes to off site.



Ability to learn and dedication to servicedelivery.

Proficient in office automation tools(e.g. Microsoft Office, etc)

Proficient in SQL

Oral & Written communication

Team building / conflict management


Analytical Skills/ Problem solving


Interpersonal Skills

Generalmanagerial/ administration