Championing digital banking and determining opportunities for improving business processes through automation.
Developing, maintaining and managing a pipeline of customers across all stages of the Digital loan journey. This will require one to have a strong operating rhythm to ensure that there is sufficient activity across the application approval within the system to avoid customer dissatisfaction.
Work closely with internal stakeholders and external vendors on project planning and execution of change processes with respect to Business Policy Rules and system enhancements.
Serving as liaison between Projects management Office and Business team to translate business requirements into effective technical solutions by presenting development options based on best practices.