BackOffice Representative Kenya

Job Information

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    Category Admin & HR Jobs
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    Posted On Feb 8 ,2021
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    Qualifications Diploma's degree
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    Employer Name Exinity
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    Contact Email

Job Description

  • Responsible for transactions processing;
  • Processing of clients’ payments documents;
  • Monitor the correct workflow (deposit/ withdrawal process in internal systems);
  • Analysis (KYC, AML procedures, risks);
  • Responsible for communication and coordination with different departments;
  • Responsible for customer relationship management: coordinate with clients for orders, payments and issue resolution;
  • Handle customers’ inquiries regarding payments;
  • Prepare reports and analysis;
  • Monitoring and performing the reconciliation of clients’ funds on a daily basis: from third party statements to SAP accounting software;