Job Summary

Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolved.

Key Responsibilities / Accountabilities

Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
To undertake advanced administration tasks as required e.g. to support problem resolution
Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
To support the development teams and the 24/7 group in deploying applications and solving problems
Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.

Qualifications and Experience

Technical Competencies:

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