Business Manager

Job Information

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    Category Business Development Jobs
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    Posted On May 22 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name CourierPlus
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    Contact Email

Job Description

  • Building customer base by meeting with potential clients and educating them on the benefits of the company’s services.
  • Developing a trusted advisor status with key accounts, and customer stakeholders.
  • Preparing action plans and customized presentations for customer visitations, and performing pre-visitation research and analysis.
  • Ensuring smooth implementation and account setup for customerspost-sale.
  • Ensure the timely and successful delivery of our services according to customer needs and objectives
  • Responding to internal and external customer concerns or problems, determine corrective actions, and/or assigns response personnel.
  • Negotiate contracts and close agreements to maximize profit
  • Performing payment collection activities as required
  • Tracking and reporting on customer account status against key account metrics(e.g. weekly, monthly, quarterly and annual forecasts)
  • Assist with high severity requests or issue escalations as needed
  • Suggest actions to improve sales performance and identify opportunities for growth