Call Centre Agent- CAN211

Job Information

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    Category Customer Service Jobs
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    Posted On Jun 15 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name Credit Direct Limited
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    Contact Email

Job Description

  • Handle customer enquiries via telephone
  • Ensure that calls are handled professionally and manage the length of calls.
  • Provide customers with needed information and support
  • Make outbound calls and receive inbound calls
  • Ensure that customers are satisfied with the services of the organisation
  • Gather information from customers.
  • Adhere to call script and call centre policies.