Chief Operating Officer

Examining current business processes, identifying areas for improvement and making necessary changes to increase efficiency, promote compliance and reduce operating costs;
Directly overseeing banking operations (back office), analysing and reporting on the achievement of the overall objectives;
Overseeing and managing overall operations of the Bank’s three subsidiaries to ensure effective optimisation, coordination and efficiency;
Managing ICT investments and expenses to ensure that the bank realises its digital transformation, data security, customer experience and operational efficiency goals;