Client Service Intern

Job Information

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    Category Customer Service Representative Jobs
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    Posted On Jan 25 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name Delon Jobs
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    Contact Email nysc@delonllc.com

Job Description

JOB SUMMARY 

Delon Jobs is seeking to hire a Client Service Intern. The successful candidate will manage correspondence with local and foreign partners, vendors, clients, prospects, leads and candidates. He or she must be tech-savvy and be a fast learner, willing to quickly learn multiple software tools and adapt to a fast-paced technology environment. Because this staff will be relating with foreign partners, customers, and vendors, we are seeking someone that has some American accent training and is able to easily switch between the regular Nigerian accent and the non-Nigerian accent. Educational requirement is an HND or BSc in English/Mass Comm/Linguistics/Communication and Language Arts or equivalent from a Nigerian university or polytechnic. This is an internship role that will lead to full-time position, so we will accept applications from Pre-NYSC, NYSC and Post-NYSC candidates. Interested candidates should send their updated CV to nysc@delonllc.com and include the title “Client Service Intern” as email subject.  

JOB DESCRIPTION:

QUALIFICATION

  • Minimum of First Degree in English/Mass Comm/Linguistics/Communication and Language Arts or equivalent from a Nigerian university or polytechnic.
  • Minimum of second-class lower degree.

 SKILLS AND EXPECTATIONS

  • Excellent written and spoken communication skills.
  • Specialized knowledge: Excellent diction of the Nigerian English and some American accent training.
  • Tech-Savvy, above-average experience with MS Word, Excel, Power Point and Publisher, as well as willingness to quickly adapt to a technology fast-paced environment.
  • Fast learner and excellent can-do attitude to work.
  • Great persuasive and inter-personal skills.
  • Willingness to learn some data crunching and visualizations.
  • Basic experience in manual and digital sorting or filing.

 PREFERRED

  • Some experience with CRM tools and marketing (digital or traditional).
  • Basic knowledge and strong interests in data sorting
  • Sales experience