Community Engagement Manager – CEM211

Job Information

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    Category Management Jobs
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    Posted On Feb 24 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name Ralds and Agate
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    Contact Email

Job Description


  • Manages the implementation of episodic group volunteer experiences that support community goals and the goals of corporate partners. Includes oversight assigned elements of project management.
  • Manages elements of speaker/ambassador program.
  • Manages community engagement-related technology processes to support organizational customer relationship culture, including customer relationship management (CRM) and technology software related to developing and registering volunteers for projects. Includes sharing data to inform the development of engagement strategies.
  • Manages strategies for engagement of people (both in and out of the workplace) in opportunities to support United Way’s community goals. Includes designing, implementing and evaluating innovative individual and corporate engagement services and experiences for year-round strategic engagement, including those related to affinity groups, ad hoc corporate engagement projects, and seasonal events and initiatives.
  • Designs and manages community engagement services, experiences and initiatives.
  • Raises financial and material resources and recruits/supports volunteers in implementing United Way engagement opportunities.
  • Helps position United Way’s Community Investment products among current workplace partner audiences as well as new audiences.


  • Bachelor’s degree in human services, social impact design, development, marketing, social work, public policy or related field required.
  • Minimum two years’ experience in volunteer management, social impact design, corporate community relations, project management, community organizing or other related areas required; three years’ experience preferred.
  • Driver’s license and valid transportation required.
  • Technology skills including expertise with Microsoft Office and database management; willingness to learn new applications and identify innovative ways for technology to support organizational objectives.
  • Familiarity with asset-based and/or social impact design approaches to community development, volunteerism, corporate philanthropy and tutoring/mentoring.
  • Project management skills: ability to multitask, problem-solve, prioritize, delegate, and to create systems and processes.
  • Requires excellent knowledge, skills and abilities in data analysis and insight generation, translation of complex issues into actionable efforts.
  • Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions.
  • Excellent communication skills; able to communicate effectively and articulately in writing and orally.
  • Strong customer focus in all tasks and activities, even while at times under pressure.
  • Solid relationship management skills enhancing internal organizational relations and external community interactions.
  • The top priority is to create real social change that leads to better lives and healthier communities. This drives performance and professional motivations.
  • Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Some evening and weekend hours required.