Community Manager (Remote)

  • NIGERIA
  • Full time
  • 3 years ago
  • Other Industries

Job Information

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    Category Social Media Jobs
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    Posted On Aug 18 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name Eugene
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    Contact Email eugene@bullperks.com

Job Description

About The Company:

We Are BullPerks — a decentralized Venture Capital (VC) and Launchpad. With our adaptive tier system, we are the fairest and most community-dedicated platform giving access to early-stage deals.

Position Overview:

As the community manager, you are always following the latest crypto trends, nuances, and platforms and you are ready to help our investors solve technical issues, answer their questions, participate in deals and keep them safe from fraud. You will keep our investors happy by helping them get started on our system, notify them about our deals using our Telegram Channel and moderate AMA sessions with our partners and co-founders, as well as maintain an overall safe and positive atmosphere in our official communication channels. We need you to be highly proficient in written and spoken English and be passionate about cryptocurrencies.

What you need to do:

  • Cooperate closely with the engineering and compliance teams to sort out any technical issues in our community.
  • Help manage conversations on social media platforms where we are present
  • Identify and notify the marketing team about topics of the community’s interest
  • Manage issues and answer to customer service needs on Email, Telegram, Facebook, and other platforms

You are:

  • A people person with 1-3 years of experience always solving issues with a smile on your face (positive attitude).
  • Your communication skills and emotional intelligence have helped you make even the most frustrated client thank you for all your patience and support.
  • You have a deep understanding of the cryptocurrency community, how it operates, and the platforms it exists on.
  • You are motivated, independent self-organized, and react quickly.
  • You can work independently and request support and advice only when required.
  • Experience working in a global team and with investments is a plus.
  • English — Upper-intermediate or higher.

Please send your CV in English.