Job Information
Job Description
- Agreed revenue targets are met within defined timeframes; a structured plan is created and followed through to achieve targets.
- Manages and oversees the different accounts within the territory/region portfolio.
- All clients are transitioned smoothly to the relevant account team.
- Deliver excellent customer relationships.
- Ensure all customers complaint are logged with support and are quickly resolved, work with support to deliver on our SLAs.
- Ensure that new business with existing customers is quickly provisioned within the agreed timeframe.
- Engage in good teamwork, by sharing successes and failures, and helping others to learn best practices.
- Strengthen working relationships with the team by encouraging collaboration.
- Increased understanding of clients and their requirements and what makes our service valuable.
- Understands and complies with all company requirements. Can be relied upon to act respectfully and ethically.
- Good Microsoft office suite competence, CRM competence.
- Intellectual, analytic & creative ability to learn quickly and propose innovative solutions.
- Strong communicators who work well within a team.
- Excellent communication, interpersonal, problem solving & multi-tasking skills.
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