Job Information
Job Description
JOB DESCRIPTION
- Keeping in touch with all clients in order to service their queries, questions and needs.
- Responding promptly to clients’ emails and correspondences with 24hours.
- Politely and professionally attend to calls.
- Booking clients for formal host training sessions.
- Following up on all client’s complaints passed on by any department in the organisation.
- Meeting with clients at VIP Express Tourism offices in order to discuss any client’s complaints, queries and possible solutions to the before mentioned.
- Any other task that may be assigned to you.
QUALIFICATION
- LLB, BSC, HND.
- Qualification as a legal practitioner is an added advantage.
- Work experience in a similar role will be an added advantage.
CORE SKILLS
- Great interpersonal & communication skills.
- Excellent negotiation and persuasive skill.
- Exceptional customer service delivery.
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