Customer Care Officer – cco231

Job Information

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    Category Customer Service Jobs
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    Posted On Jun 7 ,2023
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    Qualifications Bachelor's Degree
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    Employer Name KEDI Healthcare Industries
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    Contact Email hr@kedihealth.com

Job Description

About the Job

  • Acting as a liaison between the company and customers, interacting with customers and attending to customers’ inquiries, requests, complaints and feedbacks timely, documenting all inquiries, requests, resolutions, and follow-up tasks and providing excellent customer service.

Who You Are

  • You have a Bachelor’s Degree in Business Management, Finance, Public Relations, Mass Communication, Sociology, Media Studies & Marketing or a related field.
  • You have a minimum of one (1) year relevant work experience in customer service field.
  • You are proficient in Windows and MS office/high level of Excel.
  • You possess empathy, excellent interpersonal and communication skills, problem-solving skills, strong organizational and analytical skills and multi-tasking ability.
  • You are fluent in spoken and written English, speak at least one native language is a plus.
  • You are either base in or willing to relocate to Lagos State.

How to Apply
Interested and qualified candidates should apply by writing and attaching a detailed Resume with a valid Phone number to: hr@kedihealth.com using the job title as the subject of the mail.

Note

  • Interview will be conducted at our Head Office (Ikoyi,Lagos).
  • Multiple applications will lead to disqualification.
  • Only shortlisted candidates will be contacted. Tel: 01-2933125.