Customer Care Representative – CCR221

Job Information

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    Category Other Customer Service Jobs
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    Posted On Aug 4 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Mshel Homes
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    Contact Email

Job Description


  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  2. Responding promptly to customer inquiries.
  3. Communicating with customers through various channels.
  4. Acknowledging and resolving customer complaints..
  5. Processing orders, forms, applications, and requests.
  6. Keeping records of customer interactions, transactions, comments, and complaints.
  7. Communicating and coordinating with colleagues as necessary.
  8. Providing feedback on the efficiency of the customer service process.
  9. Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • Ability to stay calm when customers are stressed or upset.
  • Eloquent in communication.
  • Comfortable using computers.
  • Experience working with customer support.