Customer Care Representative- CCR221

  • Full time
  • 7 months ago
  • Other Industries

Job Information

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    Category Customer Service Jobs
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    Posted On Aug 29 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Redeemed Glory Schools
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    Contact Email

Job Description


  1. Respond to client inquiries by phone, email, mail, chat, in-person, or social media.
  2. Create and maintain strong working connections with vendors and customers while providing outstanding customer service.
  3. Create and maintain client accounts by logging account details.
  4. Clarify the customer's complaint, identify the issue's root cause, choose and explain the best remedy, hasten the correction, and follow up to resolve product or service issues.
  5. Manage a lot of incoming calls without doing any cold calls.
  6. To satisfy customers, determine their wants and evaluate them.
  7. Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.
  8. Meet call handling quotas and individual and team sales targets.
  9. Go above and beyond to engage customers.
  10. Able to contribute well to a team.
  11. High level of relationship building and communication.