Customer Care & Sales Management Traine

Job Information

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    Category Sales Jobs
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    Posted On Jun 24 ,2020
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    Qualifications HND/Bachelor's degree
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    Employer Name Mai Shayi Coffee
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    Contact Email

Job Description

  • Target and secure sales lead to aid team in achieving sales and profit targets. The expectation is to put on a minimum of 20-30 new customers per month, minimum order of 300 plus grams a week per customer.
  • Research local Nigerian market amidst the current Covid-19 pandemic including Corporate offices, office buildings, Embassies, Schools, coffee enthusiasts, competitor businesses and coffee industry events.  
  • Make and receive sales calls on existing and prospective customers/accounts to present Mai Shayi Coffee’s coffee & brewing equipment/accessories and secure new business. The expectation is to prospect and generate up to 15 viable leads per week.
  • Manage new business, providing customer support, ensuring quality and training needs are met by utilizing account management, coffee training academy, kitchen and roasting teams.
  • Maintain and update account files including information on equipment, ordering patterns, contact person(s) info, notes, pricing, profitability objectives and loading pictures of successful customer transactions and experiences on all our communications platforms.
  • Provide support to the new and existing customer base as needed, through training and other activities such as consultation. This may include participating in events after business hours.