Responsible for calming down irate clients that cannot be handled at the reception, Directing patients and clients to their respective and Managing patients queue to ensure no or minimal and Collecting feedback from customers and giving timely reports to the management on the Dealing with enquiries from the public, also, Providing clients with information about new promotional opportunities services and Preparation of the Public Relations annual budgets, Maintaining and updating information on the organization?s website, in liaison with the IT department and Engaging with users on social media sites such as Twitter, Instagram and Facebook