Customer Representative – CR221

Job Information

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    Category IT Jobs
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    Posted On Jul 13 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Engie Africa
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    Contact Email

Job Description


  1. Addressing inquiries on a business’s goods or services.
  2. Processing transactions and orders.
  3. Troubleshooting issues and fixing technical issues.
  4. Distributing details about a business’s goods.
  5. Actively engaging with customers.
  6. Addressing customer grievances.
  7. Gathering and evaluating client input.
  8. Answering consumer feedback.
  9. Creating and recording information to create useful materials
  10. Tracking customer service KPIs and metrics