Customer Service Agent – CSA221 – Jobs in Nigeria 2024

Responsibilities

Advising present or prospective customers by answering incoming calls, converting inquiries into sales and making outbound calls.
Working towards and achieving stretching personal and team objectives.
Identifying how we can best help customers.
Processing customer orders and up-selling products based on identified customer needs.
Maintaining quality service by following organization standards.
Contributing to team effort by accomplishing related results as needed.
Being the first point of contact for customers.

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