- Manage all client service requests, including those for relocation, hardware replacement, hardware installation, Wi-Fi extension, and updates.
- All service requests should be coordinated with the appropriate parties.
- Cost estimates and suggestions in response to consumer requirements
- Monitoring the progress of projects.
- Fill out, update, and properly distribute various service delivery reports to the appropriate stakeholders.
- Transfer completed tasks.
- Stakeholders both inside and outside the company should be contacted to guarantee that all service requests are met on time.
- Reporting, forms, and documentation.
- Close communication with customers to guarantee that product quality meets demand.