Customer service executive

  • NIGERIA
  • Full time
  • 2 years ago
  • Other Industries

Job Information

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    Category Client Service Manager
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    Posted On Jul 18 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name Elora James
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    Contact Email admin@memblinkng.com

Job Description

Job Title: Customer Service Executive

A successful customer Service Executive responsible for resolution of customers queries and complaints. They ensure business customer receive outstanding support and meet the customers needs, Managing a team of representative offering customers support

Their major Job Duties includes:
Building sustaining relationship and trust with customer.
Handing customers complaints, provide appropriate solutions and alternatives.
Acquitance with company’s product and services
Generating sales leads that develop into new customers and sell products and services to clients.
Supervise customer service representatives and report to a general manager
Overseeing the customer service process and create policies and procedures

Skills and Qualifications:
Understanding of Business Practices, Budgeting, Financial Knowledge, In-Depth Research and Analysis.
Computer Proficiency, Interpersonal Communication, Client Relationships, Writing, Public Speaking, Creativity, Innovation, Adaptability, Leadership, Managerial Skills, Multi-Tasking, Big-Picture Thinking in Managerial and Customer related course of study.
Problem Solving, Teamwork and collaboration, Leadership

How to Apply:
All application (updated CV) should be sent to: admin@memblinkng.com