Customer Service Manager

Job Information

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    Category Customer Service Jobs
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    Posted On Jul 28 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name Tizeti Network Limited

Job Description

  • Set clear goals and deploy strategies (procedures, policies and standards) that will be drive departments focus toward Tizeti’s mission
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s development and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets in terms of retention numbers, average handling time, average wait time

TO APPLY; Tizeti Network Limited on