Customer Service Officer

Job Information

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    Category Customer Service Manager Jobs
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    Posted On May 1 ,2020
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    Qualifications Diploma
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    Employer Name British Council, Malawi
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    Contact Email Info@britishcouncil.org.mw

Job Description

We are looking to hire a dynamic and detail-oriented individual to join our Customer Service Team, to deliver high quality customer service that is in line with corporate standards and policies in Lilongwe and in Blantyre. The post-holder will be the main point of contact for face to face visitors, telephone callers and social media enquiries. S/he will provide information about our services, counsel customers to ensure they make the right decisions regarding products and ensure enquiries are converted into sales for exams.