Customer Service Officer – CSO221

Job Information

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    Category Customer Service Manager Jobs
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    Posted On Nov 3 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name T9 Laundry & Premium Drycleaners
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    Contact Email info@t9laundrypremium.com

Job Description

Description 

  • At all times, keep a positive, sympathetic, and professional approach toward the consumer.
  • Use a variety of avenues to reach out to your clients.
  • Customer inquiries should be handled swiftly.
  • Recognize and address client grievances.
  • Take note of and evaluate consumer feedback.
  • Deliver details on the services the organization offers.
  • Ensure client happiness and offer competent client assistance.

Requirements

  • B.Sc / HND in any relevant discipline.
  • Candidate must at least have 1 – 2 years customer service work experience.
  • Familiarity with CRM system and practices.
  • Excellent Communication and Customer service skills.