Customer service representative

Job Information

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    Category Customer Service Jobs
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    Posted On Nov 14 ,2021
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    Qualifications Ordinary National Diploma
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    Employer Name Nirvana Synergy
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    Contact Email

Job Description

Customer service representative 


Job location: Okota

Term of employment: Full  time job

Salary: N45,000

Reports To: The supervisor 


About us

The Nirvana synergy company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We  pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.


Job Overview

The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.


Responsibilities and Duties

  • Managing incoming calls and customer service inquiries.
  • Closing sales that will develop into return customers and new customers.
  • Identifying and assessing customers needs to achieve satisfaction.

·      sustainable relationships and trust with customer accounts through open and interactive communication.

·      ing personal/customer service team sales targets and call handling quotas.


Job Requirement

  • Must be a good team player
  • Must possess good character traits and personality 
  • Must have atleast 2 years experience as a customer service representative

·       to multi-task, prioritize, and manage time effectively

·       orientation and ability to adapt/respond to different types of characters

·      Must have excellent communication and presentation skills

  • Must have at least OND
  • Must live within Okota/Ago/Isolo and environs
  • Must not be above 26 years of age


Only qualified candidates are to send their CV to