Job Information
Job Description
Customer service representative
Job location: Okota
Term of employment: Full time job
Salary: N45,000
Reports To: The supervisor
About us
The Nirvana synergy company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.
Job Overview
The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.
Responsibilities and Duties
- Managing incoming calls and customer service inquiries.
- Closing sales that will develop into return customers and new customers.
- Identifying and assessing customers needs to achieve satisfaction.
· sustainable relationships and trust with customer accounts through open and interactive communication.
· ing personal/customer service team sales targets and call handling quotas.
Job Requirement
- Must be a good team player
- Must possess good character traits and personality
- Must have atleast 2 years experience as a customer service representative
· to multi-task, prioritize, and manage time effectively
· orientation and ability to adapt/respond to different types of characters
· Must have excellent communication and presentation skills
- Must have at least OND
- Must live within Okota/Ago/Isolo and environs
- Must not be above 26 years of age
Only qualified candidates are to send their CV to jobs@nirvanasynergy.com
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