Customer Support Executive

Job Information

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    Category Customer Service Jobs
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    Posted On Apr 20 ,2021
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    Qualifications HND/Bachelor's degree
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    Employer Name BlueDot Consulting
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    Contact Email careers@bluedotconsulting.com.ng

Job Description

We are looking for a customer support executive with superior communication skills and a great work ethic to join our team. You will work directly with customers to meet their needs, answer their questions and provide support. You must also be a keen note-taker who is adaptable and optimistic. 

Customer Support Executive Duties and Responsibilities 

• Answer customer inquiries via phone, email, and in-person 

• Direct customers to online resources 

• Update customer records in the system, including notes about interactions 

• Pitch ideas for improving customer care 

• Create and maintain reports about customer interactions 

• Develop a rapport with customers

Customer Support Executive Requirements and Qualifications 

• HND or bachelor’s degree preferred 

• 2 years’ of experience using Microsoft Office 

• Basic knowledge of office equipment 

• Previous experience in customer support or similar administrative and managerial role is an added advantage. 

How to apply:

Interested and qualified candidates should send their Applications to:  careers@bluedotconsulting.com.ng