Customer Support Executive

  • NIGERIA
  • Full time
  • 2 weeks ago
  • Healthcare

Job Information

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    Category Customer Service Jobs
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    Posted On Feb 19 ,2021
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    Qualifications HND/Bachelor's degree
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    Employer Name BlueDot Consulting
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    Contact Email careers@bluedotconsulting.com.ng

Job Description


Duties and Responsibilities

• Answer customer inquiries via phone, email, and in-person

• Direct customers to online resources

• Update customer records in the system, including notes about interactions

• Pitch ideas for improving customer care

• Create and maintain reports about customer interactions

• Develop a rapport with customers

 Requirements and Qualifications

• HND or bachelor’s degree preferred

• 2 years’ of experience using Microsoft Office

• Basic knowledge of office equipment

• Previous experience in customer support or similar administrative and managerial role is an added advantage. 


Location: 

Allen, Ikeja , Lagos.