Job Information
Job Description
RESPONSIBILITIES
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Recover outstanding debt in a timely manner.
- Meet or exceed projected weekly and monthly sales goals.
- Maintaining customer payment records.
- Responding to customer queries.
CORE SKILLS AND EXPERIENCE
- HND or Bachelor’s degree in accounting, business management, or related field is an advantage.
- 3 years of recent, continuous, debt recovery experience as a Debt Collector.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
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