Debt Recovery Officer

Job Information

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    Category East Africa Jobs
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    Posted On Jun 3 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name Cedarcrest Hospitals
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    Contact Email careers@cedarcresthospitals.com

Job Description

  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable
  • Following up with clients on previous payment arrangements.
  • Locating and establishing contact with debtors.
  • Maintaining accurate, up-to-date customer account information.
  • When necessary liaising with solicitors and bailiffs.
  • Negotiating settlements with clients.
  • Taking ownership of debt collection cases.
  • Maintaining appropriate and comprehensive records of all customer discussion