- Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online platforms/digital channel
- Creating frameworks that transform our social media sites into highly profitable platforms
- Creating promotional offers and checking to see that these are uploaded precisely.
- Create, edit and upload product photography and descriptions to the e-commerce platform and review from time to time based on customer experience and feedback.
- Act as primary point of contact for online and mail order customers.
- Answering phone and email enquiries, resolving complaints and processing customer request in an efficient and timely manner.
- Minimize potential loss by maintaining a high level of awareness and alertness.
- Generating new businesses and ensuring renewable businesses are renewed through our online platform/digital channel