E-Commerce Executive

Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online platforms/digital channel
Creating frameworks that transform our social media sites into highly profitable platforms
Creating promotional offers and checking to see that these are uploaded precisely.
Create, edit and upload product photography and descriptions to the e-commerce platform and review from time to time based on customer experience and feedback.
Act as primary point of contact for online and mail order customers.
Answering phone and email enquiries, resolving complaints and processing customer request in an efficient and timely manner.
Minimize potential loss by maintaining a high level of awareness and alertness.
Generating new businesses and ensuring renewable businesses are renewed through our online platform/digital channel