Enterprise Systems Engineer

  • Nairobi, KENYA
  • Full time
  • 8 months ago
  • Information Technology

Job Information

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    Category Foreign Jobs
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    Posted On Aug 25 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name Computer Revolution Africa
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    Contact Email info@cragroup.co.ke

Job Description

  • Review and understand design document, scope of work and project plan for project.
  • Deploys and configures agreed solutions as per the project plan and SOW.
  • Provides daily and weekly reports on progress of project to Team Lead.
  • Skills transfer to client team on deployed solution.
  • Provides after sales service including follow up support on deployed solution for agreed time-period.
  • Receives requests for support, ensures the calls are recorded and provides technical support to resolve issues.
  • Develops incident reports based on technical support provided and closes call.