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Enterprise Systems Engineer
Nairobi
KENYA
Full time
4 years ago
Information Technology
Job Information
Category
Foreign Jobs
Posted On
Aug 25 ,2020
Qualifications
Bachelor's Degree
Employer Name
Computer Revolution Africa
Contact Email
info@cragroup.co.ke
Job Description
Review and understand design document, scope of work and project plan for project.
Deploys and configures agreed solutions as per the project plan and SOW.
Provides daily and weekly reports on progress of project to Team Lead.
Skills transfer to client team on deployed solution.
Provides after sales service including follow up support on deployed solution for agreed time-period.
Receives requests for support, ensures the calls are recorded and provides technical support to resolve issues.
Develops incident reports based on technical support provided and closes call.
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