Installing and setting up computer systems, networks, software, hardware, printers, and scanners. observing and maintaining computer networks and systems. addressing customer concerns and requests as soon as possible.
supplying technical assistance throughout the company (this may be in person or over the phone).
putting new digital solutions into practice to suit departmental needs.
Monitoring network performance and resolving hardware or software problems to guarantee optimal performance.
managing the IT team by recruiting, educating, and overseeing personnel to make sure they are capable of carrying out their job responsibilities.
Monitoring security precautions and verifying adherence to applicable laws and rules.
Providing assistance for the hardware, operating systems, software, and networks that make up the information technology infrastructure.
Providing help desk services to manage an organization’s IT operations.