Assures all equipment, service tooling and spare parts are on location and ready to use and fit for function prior the start of each job. Records critical dimensions to ensure assembly will work and assists with the review of product running procedures.
Ensure that the field service reports are filled in with all the required information like, timing, part and serial numbers, type of equipment, issues faced and how they have been solved, OD’s and ID’s etc.
Provides “Project Support” as required, for all (new) projects which includes: attending design reviews for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel.
Maintains communication on a high level with Company Representative on issues including job procedures, spare parts requirements, critical dimension measurements. Suggestions to improve on safety and or the operation, etc.