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Front Desk Officer – FDO221

Job Information

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    Category IT Jobs
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    Posted On Sep 26 ,2022
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    Qualifications OND
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    Employer Name Zelives Investment Limited
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    Contact Email Chioma@zelivesoft.com

Job Description

Job Description

  1. We are in need of a Brilliant and friendly Front Desk Representative to join our team! As a Front Desk Representative, she will be responsible for different receptionist duties at our office.
  2. As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction.
  3. Your goal should always be to make our guests feel comfortable and satisfied while in our office.

Duties and Responsibilities

  1. Keep office clean, tidy and supplied with all the necessary supplies.
  2. Greet, communicate with and welcome guests.
  3. Answer all the customers' questions and address their complaints.
  4. Answer all incoming calls, redirect them when needed.
  5. Receive letters, packages and send them to appropriate destination.
  6. Prepare and manage outgoing mail.
  7. Check, sort and forward emails.
  8. Monitor office supplies and product stocks.
  9. Make supply orders when needed.
  10. Monitor and update records and files.
  11. Monitor and log office expenses and costs.
  12. Promote Company products and services online.
  13. Any any other job assigned as at when needed.

Requirements and Qualifications

  1. Interested candidates should possess an OND qualification with 1 – 2 years work experience.
  2. Experience as Front Desk Representative or similar role.
  3. Hands on experience with office machines (Printer etc.)
  4. Knowledge of office management and bookkeeping.
  5. Excellent knowledge of MS Office (especially Excel, Word and PowerPoint).
  6. Knowledge of Social Media (Facebook, Twitter, Instagram etc).
  7. Critical thinker and problem-solving skills.
  8. Team player.
  9. Good time-management skills.
  10. Great interpersonal and communication skills.
  11. Customer-oriented mindset.
  12. High School diploma; any additional diploma will be considered as advantage.

Salary
N40,000 – N50,000 monthly.
Interested and qualified candidates should send their Applications (CV) to: Chioma@zelivesoft.com using the Job Title as subject of the email.

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