Grievance Redress Manager, PIU

Job Information

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    Category Other Lawyer Jobs
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    Posted On Aug 11 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name National Identity Management Commission
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    Contact Email did-ecosystem@osgf.gov.ng

Job Description

  • Must have a minimum of 5 years’ work experience on Grievance Redress of international donor funded projects or in customer care/complaints position of a major telecommunication company or bank; and
  • Demonstrated experience in development and applications of outcomes of Grievance Redress Mechanisms or years of experience in the customer carelcomplainls/customer relations field with understanding of managing a large department and system (e.g. big call center, sophisticated CRM software many channels etc.).