Guest Services Manager

Job Information

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    Category Hotel Manager Jobs
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    Posted On Jul 29 ,2021
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    Qualifications HND/Bachelor's degree
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    Employer Name L L Enterprises
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    Contact Email LLDipoInfo@gmail.com

Job Description

The job incumbent’s responsibilities will include, but are not limited to:

  • Oversee personnel including maintenance and administrative employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Maintain records of budgets, funds, and expenses.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

 


Requirements/Qualifications

  • HND or Bachelor’s degree in Hospitality, Business Administration or relevant field.
  • A minimum of 4 years’ experience in hotel management or similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.


Job is located in Ibadan, Oyo state.

 

Salary: Negotiable

How To Apply: qualified applicants should send a resume and application to the email : LLDipoInfo@gmail.com

Application Deadline: August 16th, 2021.