Job Description

Job Summary

• The Head of the base will oversee the Operations, Security and Logistics units in Borno state in collaboration with Coordinators, ensuring operations quality, strategic programming and planning, ensuring strategic growth and strong external and internal representation and advocacy.
• S/he must be able to motivate and lead a diverse staff as well as effectively oversee operations, programs, budgets and partnerships, under the supervision of the Head of Mission.

Main Responsibilities and Tasks
Program and Operations:

• Participate in the development and updating of the country strategy by providing information from the field.
• Ensure a constant analysis of the humanitarian context in his/her area of responsibility
• Oversee the logistics, procurement, administration and HR operations in Borno State, aiming at improving the operations systems and processes
• Manage accountability of Operations actions in Maiduguri base and all the bases in Borno State
• Support project field staff in Borno State in the optimal and efficient implementation of the projects.
• Ensure coordination, together with the Programme Coordinator, between the PMs in the implementation of ongoing projects.
• Ensure overall consistency in the implementation of programs in every intervention sites.
• Guarantee a good synergy between technical and support teams at the field level and between the various implementation locations.
• Ensure implementation of recommendations from internal audits, departmental field visits and field assessments.
• Play a facilitator role between field offices/operation and Coordination office.
• Keep the Coordination informed of program progresses, obstacles and delivery.
• Manage the follow-up of recommendations from the technical and support departments.
• Coordinate reporting activities at the field level in accordance with the requirements of donors and the headquarter.
• Coordinate the capitalization of information/operation to provide evidence to carry out advocacy activities.

Human Resources:

• Supervise and manage the team members under his/her direct responsibility (head of field-offices), ensuring their coaching and regular evaluations.
• Ensure a good level of communication between the team of the different projects in Borno State.
• Facilitate and promote the smooth flow of information.
• Ensure that field teams make clear requests for support to coordination teams to maximize operational effectiveness and program effectiveness and quality.
• Support the Head of Mission in the promotion of accountability and commitment to the INTERSOS charter and prevention of abuse of power.

Representation:

• Coordinate and oversee all INTERSOS partnerships in Borno State.
• Participate in humanitarian coordination activities.
• If necessary, implement at the local level the strategy and advocacy activities defined for the mission.

Security:

• Maintain an effective network with stakeholders at the local level about security aspects, collect and analyze information to establish risk and context analysis and do the follow up of the teams.
• Support the Head of Mission in the production of internal security regulations and ensure their application, in collaboration with the Security Coordinator
• Manage, on a daily basis, any security incident or deterioration of the security environment by reporting to the Head of Mission Coordination with support functions
• Manage financial and logistics activities by monitoring and analyzing indicators.
• Ensure compliance with financial, logistic and HR procedures within the various Borno State Offices
• Anticipate the financial, logistic and HR needs at the Borno State level and communicate these needs to the
• Coordination using appropriate tools and in compliance with the planned deadlines.
• Ensure the performance of the supply chain and logistic aspects.
• Ensure the implementation of the HR policy and the management of human resources according to established procedures.

Qualifications
Education:

• Bachelor’s Degree in Economics, Political Sciences, Psychology or similar domain

Professional Experience:

• Relevant working experience in management positions of at least 3 years and previous Humanitarian experience, especially in western Africa.

Professional Requirements:

• Strategic vision, leadership, people management, teamwork and flexibility,
• Ability to work under pressure in a highly complex emergency context
• Excellent organizational skills
• Able to ensure quick quality delivery in a stressful environment
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish interpersonal relations and good negotiation skills
• Good knowledge of MS Office (Word, Excel, Outlook)

Languages:

• Fluent knowledge of English.

Personal Requirements:

• Ability to work under pressure in a highly complex emergency context
• Flexibility and fast decision-maker
• Acceptance of humanitarian principles
• Acceptance of INTERSOS PSEA and CP Policies.