Head of Operations – HOO221

Job Information

  • icon
    Category Admin & HR Jobs
  • icon
    Posted On Apr 28 ,2022
  • icon
    Qualifications Master
  • icon
    Employer Name High Performance Consulting
  • icon
    Contact Email recruitment@highperformanceconsult.com

Job Description


  • Implement efficient processes and standards
  • Coordinate customer service operations and find ways to ensure customer retention
  • Ensure compliance with local and international laws (e.g. data protection)
  • Oversee the implementation of technology solutions throughout the organization
  • Manage contracts and relations with customers, vendors, partners and other stakeholders
  • Evaluate risk and lead quality assurance efforts
  • Oversee expenses and budgeting to help the organization optimize costs and benefits
  • Mentor and motivate teams to achieve productivity and engagement
  • Report on operational performance and suggest improvements