Head of Operations – HOO221 – Jobs in Nigeria 2023

Implement efficient processes and standards

Coordinate customer service operations and find ways to ensure customer retention

Ensure compliance with local and international laws (e.g. data protection)

Oversee the implementation of technology solutions throughout the organization

Manage contracts and relations with customers, vendors, partners and other stakeholders

Evaluate risk and lead quality assurance efforts

Oversee expenses and budgeting to help the organization optimize costs and benefits

Mentor and motivate teams to achieve productivity and engagement

Report on operational performance and suggest improvements

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