Job Description

DelonJobs is looking to hire a Head of Sales, Private Wealth for a leading insurance company in Lagos, Nigeria. The ideal candidate would be responsible for leading the assigned team in the generation of liabilities, sale & marketing of all private Wealth products and services in Lagos, acquisition of new clients, identification and conversion of business opportunities, reactivation of inactive relationships, ensuring increase in Share of Clients’ Wallet & client retention. The person will also develop and review strategies, plans and procedures for managing clients’ portfolios, whilst fully complying with organizational standards and regulatory requirements.

Interested candidates must possess a minimum of bachelor’s degree or equivalent from a recognized University (preferred; Finance Related) and a minimum of 8 to 12 years of working experience in a senior sales capacity. Relevant professional certification e.g. Chartered Wealth Management Courses, MBA, MSC will be an added advantage.

Gross salary is between ₦30,000,000.00 – ₦45,000,000.00 per annum. To apply, kindly send your CV with the subject “Head of Sales, Private Wealth – HSLA2401” to [email protected].

Duties & Responsibilities:
· Design, review and implement business/marketing plan for the Sale and Marketing of the products and services of all LAM entities to UHNW and HNW clients within Lagos and the southwest region.
· Identify and convert UHNW and HNW clients, and opportunities for Group Marketing presentations.
· Ensure the achievement of assigned annual goals and set KPI targets.
· Promote and ensure an increase in customer acquisition, retention and development through effective relationship management.
· Broaden offering through internal & external partnerships and solicit for referrals in order to increase business volumes from new and existing customers.
· Make coordinated and effective marketing calls via physical visits, online meetings, and telephone, and ensure proper documentation of marketing calls.
· Comply with all service level standards and contribute to the maintenance of a robust control environment, and the attainment of high audit standards.
· Ensure adherence to all regulatory requirements (KYC, CDD, AML/CFT, etc.)
· Ensure prompt preparation of all MIS reports as required, for presentations and to aid decision-making.
· Conduct ongoing analysis of market conditions and customer requirements, and articulate to management, a means of actualizing them.
· Organize periodic customer engagement forums for effective customer feedback, and retention of existing customers.
· Review periodically and ensure adherence to Wealth Management Group’s Operating Manual and Operational processes.
· Continuously fine-tune internal processes to ensure optimal efficiency and high level of service standards.
· Provide coaching and mentoring for team members to ensure adherence to set standards and enhance staff performance.
· Ensure that all customer complaints and service requests are promptly treated.
· Ensure that all clients’ and relevant support documents are promptly and continuously preserved.

Ideal Job Specifications Academic requirement:
· Bachelor’s Degree or equivalent from a recognized University (preferred; Finance Related)
· Relevant professional certification e.g. Chartered Wealth Management Courses, MBA, MSC will be added advantage.

Desired work experience:
· Minimum of 8 to 12 years working experience in a senior sales capacity.
· Good communication and analytical skills.
· An excellent Team Player.
· Good attention to detail.

Client’s Core Values Behaviors

– Integrity: Honesty, probity and uncompromised service consistently at all levels and with all stakeholders

– Service: A desire to help or meet the needs of others. The ability to respond to the changing needs of the customer while maintaining a high standard of quality

– Customer Focus: Customer Focus is the willingness and ability to give priority to customers, delivering high quality services which meet their needs

 – Openness: Objective, Honest and direct in communicating feelings and stance on any issue that would help advance a circumstance or issue

– Respect for Individual: The ability to hold each and every stakeholder in high esteem, and value their input in service/product development and delivery.

– Excellence: To continuously seek to provide exceptional product and service to support aspiration for life and business with high-impact results

Ideal Job competencies

– Relationship Management: Ability to establish and build healthy working relations and partnerships with clients, vendors, and communities within Asset Management's Business Operations.

– Portfolio Management: Knowledge of the policies and techniques to manage a portfolio; ability to plan, organize, monitor, and control the portfolio, ensuring efficient utilization of technical and administrative resources, to achieve program objectives.

– Client Advisory: Knowledge of Wealth Management and ability to take care of client needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met.

– Conflict Management: Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations.

– Lifestyle and Wealth Planning: Ability to develop a roadmap to help clients build, protect, and transition their wealth by looking at all areas of their financial life including lifestyle an interests, retirement, tax, legacy, and business planning.

– Documentation and Report Writing: Knowledge of and ability to utilize tools and techniques for producing well written, meaningful and usable documentation of operational activities.

– Knowledge of Financials and Money Markets: Knowledge and ability to utilize instruments, applications, and risk management techniques necessary to manage financial transactions, investments, tax, loans and participate in global money markets.

– Collaborative Sales And Marketing Abilities: Knowledge of the strategies and operations for joint sales and marketing ventures with other retailing partners; ability to develop and implement these strategies and operations.

– Strategic and Conceptual Selling: Ability to easily identify potential clients and business prospects and strategically convert such opportunities into sales.

 – Market Research & Analysis: Understanding and collecting relevant data of the current macro environment, and analyzing the data gathered in order to establish guidelines for business decisions to be made to gain competitive advantage in the market.
 
– Financial Consulting: Ability to interpret financial information within the context of the Client Capital Adviser’s business, and provide professional advice on the financial projections for planned ventures while also enforcing compliance with regulations guiding the industry.