- Ensure the highest standards of professional services to customers.
- Initiate cost-effective controls and revenue management techniques.
- Prepare, review, and assess monthly or periodic financial statements.
- Create a brand image for the hotel.
- Develop strategies for organizing, staffing, planning, and executing functionalities.
- Provide training for hotel staff in delivering care that meets the best standards and practices.
- Develop day-to-day operations and functions of a hotel ensuring total guest satisfaction.
- Maintain and manage hotel equipment, infrastructure, inventories, and other facilities efficiently.