Hotel operation Manager

Job Information

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    Category West Africa Jobs
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    Posted On Jul 6 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name UNOCASA LTD
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    Contact Email

Job Description

  • Fully responsible for all aspects of all departments in the hotel.
  • Support and work with all Head of Departments in all aspects of running the hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, and also any staff issues. Minutes of the meeting to be sent to GM.
  • Ensure SOP implementation in all departments and check the same during routine operational checks.
  • Monitor the purchase and requisitions of each department, the accounts receivable and the accounts payable (payable to the vendors / suppliers).
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, stock levels, expiry) with the F & B Manager & Chef.
  • Dealing with Suppliers / Vendors for quality products and providing performance assessment of vendors from time to time.
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Responsible for the overall management of the operation of the hotel.