Provides first-level technical support to Cedarcrest Hospitals computers, telecommunication, and audio-visual users.
Provides technical support necessary for the delivery of key projects and initiatives through testing, configuration, and other commissioning tasks.
Provides instruction in the correct use of Cedarcrest Hospital information and communication systems through end-user training.
Ensure the confidentiality, integrity, and availability of Cedarcrest Hospitals information systems through the monitoring of data backup, anti-virus updates, security updates, secondary power systems, redundant and perimeter defence systems.
Monitor appropriate usage of Cedarcrest Hospitals ICT resources and end-users compliance with the hospital’s electronic communication policies.
Carry out routine preventative maintenance tasks as assigned. This may include the maintenance of servers, active equipment, and other back-office systems.
Perform network administration tasks as assigned. This may include the maintenance of user accounts, access rights, mailboxes, and other shared resources.
Maintain Cedarcrest Hospitals corporate Intranet and Internet sites.
Maintains Cedarcrest Hospitals documentation, including configuring and deploy new client-side and back-office hardware and software systems.
Keep abreast of information technology evolution so that any new technologies adopted by Cedarcrest Hospitals are implemented and supported.
Maintain own skill levels through on-going training and education.
Fully participate in the departmentТs team-based methods of working.
Execute the full software development life cycle (SDLC).
Develop flowcharts, layouts, and documentation to identify requirements and solutions