Information and Communication Technology Officer

Plan, design and develop E-Learning platform with all functioning modules (registration, learning platform).
Basic IT troubleshooting, and knowledge with technical diagnoses, implements corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Liaise with the assistant training coordinator and state training officers about inputs for eLearning, also train resource persons on best practices of eLearning.
Provide and respond to enquiries/complaint and technical support to users when and where necessary.
Documentation and deliver where required inductions and basic training in the use of the eLearning platform and other related services provided.
Information technology technical support of corporate computer-based applications, install, maintain, and complete backups of the Project data and files.
Check and review content from resource persons notifying for correction before uploading learning materials and resources per course to eLearning platform.
Monitor virtual classrooms and manage user’s subscription to platform
Perform any other duties as assigned by supervisor.

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