Job Description

Responsibilities:

1. Installing and configuring software and operating systems on computer hardware
2. Keeping an eye on and maintaining computer networks
3. Upkeep of the company’s server and internet connectivity
4. Maintain regular communication with vendors and service providers as necessary.
5. In order to help set up processes and/or handle issues, training and sensitizing workers through a series of telephone or in-person interactions is necessary.
6. Analyzing, diagnosing, and resolving network issues.
7. Replacing components as necessary
8. Create accounts and profiles for new users, and address password problems
9. Identifying and fixing hardware and software issues while responding within predetermined time frames
10. Work on a task nonstop until finished
11. Test and assess new technologies, and as necessary, assist with the introduction of new applications.
12. Perform hardware maintenance on malfunctioning laptops and computers.