Admin Executive – AE221

Job Information

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    Category IT Jobs
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    Posted On Aug 10 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Pushresume NG
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    Contact Email

Job Description


  1. IT hardware and software problems should be investigated, and the necessary fixes should be offered.
  2. Support the deployment and upgrading of hardware, software, and network solutions.
  3. Manage the complete life cycle of the Hodusoft application’s contact center products.
  4. Participate in requirements gathering, solution design, process mapping, and demo presentation for software products like Hodusoft, Zendesk, etc.
  5. Ensure and enable frequent training for call center employees and customers on how to utilize both old and new software programs.
  6. Install software programs on the client’s website while adhering to schedule, budget, and business requirements.
  7. Manage the architecture, strategy, and operations of the IT infrastructure.
  8. Monitoring the efficiency of information technology systems allows for the determination of cost and productivity levels as well as the formulation of suggestions for enhancing the IT infrastructure.