Monitor BI and Mediation applications ensuring that all downstream applications receive inputs.
Perform data catch-up and other corrective actions in the event of faults.
Perform data quality and consistency checks on data in the BI and Mediation applications.
Generate and circulate daily, weekly and monthly application QOS reports.
System administration of BI and Mediation system by ensuring system and user configurations are set up correctly.
Handling business requests which involve carrying out feasibility study and implementation on BI & Mediation systems.
Document BI and Mediation processes/systems and ensure they are up to date.
Perform troubleshooting, first/second level support and resolution of issues with respective system vendors.
Project involvement in procuring and implementation of BI and Mediation systems /upgrades.
Involvement in system design and assess the effectiveness of technology resources already in use or new systems that are being implemented
Redundancy and back up management – ensuring redundancy for BI and Mediation are backed up and that backup system is available and working.
Carry out system maintenance together with system administrators and database administrators to ensure Mediation and BI systems are functioning optimally e.g. disk space check/expansion, memory & CPU checks