IT Mediation & Business Intelligence Specialist

  • Nairobi, KENYA
  • Full time
  • 8 months ago
  • Information Technology

Job Information

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    Category Other IT Jobs
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    Posted On Jun 18 ,2020
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    Qualifications Bachelor's Degree
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    Contact Email recruitment@telkom.co.ke

Job Description

  • Monitor BI and Mediation applications ensuring that all downstream applications receive inputs.
  • Perform data catch-up and other corrective actions in the event of faults.
  • Perform data quality and consistency checks on data in the BI and Mediation applications.
  • Generate and circulate daily, weekly and monthly application QOS reports.
  • System administration of BI and Mediation system by ensuring system and user configurations are set up correctly.
  • Handling business requests which involve carrying out feasibility study and implementation on BI & Mediation systems.
  • Document BI and Mediation processes/systems and ensure they are up to date.
  • Perform troubleshooting, first/second level support and resolution of issues with respective system vendors.
  • Project involvement in procuring and implementation of BI and Mediation systems /upgrades.
  • Involvement in system design  and assess the effectiveness of technology resources already in use or new systems that are being implemented
  • Redundancy and back up management – ensuring redundancy for BI and Mediation are backed up and that backup system is available and working.
  • Carry out system maintenance together with system administrators and database administrators to ensure Mediation and BI systems are functioning optimally e.g. disk space check/expansion, memory & CPU checks
  • Generate on-demand reports for the business users
  • Training of users