- Installing and configuring computer hardware operating systems and applications.
- Assisting staff in case of a technical hitch while using the laptop over telephone, email or face to face.
- Recreate, design and update website as required.
- Troubleshoot technical issues to resolution and/or escalate to the supplier as required.
- Ensure proper system and data security maintenance at high standard ensuring the integrity of EBRU’s network to avoid compromise.
- Log all incidents and service requests in EBRU’s designated system.